Pooja Sharma is a Principal Customer Success Manager at Simpro, where she partners with Enterprise clients to drive strategic outcomes and maximize the value of Simpro's software solutions. With over 10 years of experience in leading customer-centric strategies and digital transformation initiatives, Pooja brings a deep understanding of how to align technology with business goals. She works closely with product and cross-functional teams to innovate and streamline workflows, focusing on efficiency, training, and tailored enablement. Her approach ensures clients not only adopt solutions effectively but also gain measurable improvements in site operations and productivity.